Your order will be shipped by the most efficient and economical means - usually by FEDEX. Orders that are too bulky and/or heavy to be shipped via FEDEX, must be sent by truck. On orders that are charge card payment, orders that require truck shipment or orders to be delivered to Alaska, Hawaii or a foreign country, the actual shipping charges will be added to the invoice.

IMPORTANT Before signing for a shipment, check and double check that you have received all of the cartons you are signing for. If not, write the number of cartons not received on the receipt and have the delivery person initial it. Also note on the receipt any kind of damage to any of the cartons.

If damage is present, save the cartons and packing material for inspection by the carrier. If there is concealed damage (damage to materials inside a package with no external damage) you must notify the carrier within 7 days or they may deny liability.

Normally, The Easel connection will handle the processing of claims for damages or shortages. Open and inspect your order as soon as possible after delivery. Merchandise returned after seven days is subject to a 25% restocking fee with a minimum of $25.00.

To receive authorization for a return of merchandise or to report any damages or shortages, please call our Customer Service Dept. at (561)531-6017.

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