Ordering Terms

ALWAYS A SATISFIED CUSTOMER! Our 7 Day Return Policy We’re confident that all of our products will meet the level of quality you expect every time. If you are not completely satisfied you may return item within 10 days for replacement, credit or a full refund... no questions asked. It’s that simple.(Less Shipping Charges) ORDERING TERMS: Follow these directions for error-free ordering... By UNITED PARCEL SERVICE 1. If ordering by fax, fill in the "SOLD TO" section on the order blank. This is the name and mailing address of the business or other facility that is responsible for paying the charges for the order. To avoid billing errors, always use the company name that you have used on previous orders. If you have a customer number, use it - your order will be processed faster! The "SHIP TO" space should be filled in with the company name, address and telephone number where the order is to be delivered. Trident does drop shipping & delivery to residential addresses (ask for details). 2. Schools, Universities and Governmental Agencies, please check the method of payment; if you are paying with a charge card, fill in your complete number, expiration date and sign your full name on the signature line of the order blank. 3. Fill in description and entire item number of each item ordered. Also fill in the quantity, page number, size/color, unit price and total. For items ordered by the "set" indicate number of "sets" desired - not the number of articles in the set! By phone 1- Call our toll-free # (800) 916-2278 24/7, 365 days a year. Representatives at this number are equipped to take orders for merchandise and for Customer Service. 2- By Fax: Trident: (561) 615-9989 3- By E-mail: easelconnection@lycos.com PLACE YOUR ORDER TODAY TOLL FREE (800)-916-2278 * UNITED STATES CALL (561) 404-4280 * INTERNATIONAL NEW FAX (561) 615-9989 * INTERNATIONAL Every order placed within the continental United States is delivered to you via UPS Ground Service or truck carrier. SAME DAY SHIPPING AVAILABLE Place your order by 12 P.M. EST and we will ship it that same day. For your express service needs, we also offer shipping via UPS Next Day or 2nd Day air service for an additional charge. V o l u m e P u r c h a s i n g: Please ask us for special quotes on your corporate contracts and large volume purchases.